These terms apply to all services provided by Lineh.

Bookings

Bookings are confirmed upon written agreement via email or formal acceptance of a proposal.

Payment

• Invoices will be issued prior to or following service delivery, as agreed.

• Payment terms are on invoice.

• Late payments may incur follow-up or delay of future services.

Cancellations & rescheduling

• Cancellations with more than 14 days notice: no fee or reschedule available

• Cancellations within 7–14 days: 50% fee may apply

• Cancellations within 7 days: full fee may apply

We understand that circumstances change and will work with schools where possible to reschedule.

Travel

Travel fees may apply depending on location and will be outlined in your proposal.

School responsibilities

The school or organisation is responsible for:

• Student supervision and duty of care at all times

• Providing a safe and appropriate environment

• Communicating any relevant needs or considerations in advance

Cultural respect

Lineh delivers work grounded in respect, relationship, and cultural integrity. We expect participating organisations to engage in this work respectfully.

Changes to services

We reserve the right to adjust delivery if required due to unforeseen circumstances, with clear communication provided.